Owner Review: Very high service costs - How does owning a Conti car for daily use feels like? Volkswagen Polo

Basic information

Volkswagen Polo Hatchback 2020

Reasons why I bought this car

Daily workhorse

Car selection process

• I had a budget of RM70,000.
• Models that I have considered include: Jazz, Yaris, Myvi

Reasons why I chose this car: 

- Good NVH
- Strong chassis (unibody)
- Very good handling
- Reliable drivetrain (1.6 mpi+ torque converter)
- Cheapest continental car

User experience

• I have already done 3000 km

Since the purchase, my thoughts about the car are: nothing much. It's a very good car for a daily workhorse. Drives very well in corners and also very stable at high speeds. 

Pros & Cons

Pros

• handling is very zippy and good
• nvh is best in its class
• evergreen interior design
• leather-wrapped and flat bottom steering
• comes with apple carplay and android 

Cons

• really small space
• safety aspects are lacking
• performance is average due to its NA and no turbo
• high service cost (major service at rm2800 vs rm600-800 for its same class)

Ratings

Total Score: 5
Performance: 3
Quality & Features: 4
Space: 2
Ride Comfort: 5
Fuel Economy: 5
Price & Cost: 5

Summary

Although it is an mk5, where other parts of the world are moving on to polo mk6, it is still a very good looking car and drives well. Compared to its competitor in the same class, none come close in terms of its nvh and handling except for Mazda 2 I presumed. I picked this model due to its 1.6 mpi engine and Tiptronic transmission which is very reliable as opposed to turbo engines which needed higher maintenance cost and also DSG transmission which have a lot of issues. Plus, it comes with 3 years of free service and 5 years warranty.